Personal Identification Information
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the Website and pay for our Services. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Website anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us as required when using aspects of our Website.
Non-Personal Identification Information
We may collect non-personal identification information about you whenever you interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our Website, such as the operating system and the Internet service providers utilised and other similar information.
Web Browser Cookies
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
How We Use Collected Information
We may collect and use your personal information for the following purposes:
- To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalise user experience – We may use information to understand how our Users as a group use the services and resources provided on our Website and to make the experience more meaningful for Users.
- To improve our Website – We may use feedback you provide to improve our products and services and our aftercare.
- To send periodic emails – We may use the email address provided by you to send information and updates pertaining to your use of our services. It may also be used to respond to your enquiries, questions, complaints and/or other requests.
Protecting Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Website from time to time.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.
Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others.
Your Acceptance Of This Policy
Date Last Updated: 3 August 2015